Need help with Synapse? We're here to assist you. Send us a message and we'll get back to you as soon as possible.
First, install Ollama on your computer or server. Then in Synapse, create a new profile, enter your Ollama server URL (usually http://localhost:11434), and select from the available models.
All your conversations, profiles, and settings are stored locally on your iOS device using Core Data. API keys are securely stored in the iOS Keychain. We don't store any of your data on our servers.
Tap the microphone button in the chat interface to start voice recording. Speak your message, and it will be transcribed to text and sent to the AI. The AI's response can be read aloud using text-to-speech.
Check your internet connection, verify your API keys or server URLs are correct, and ensure your Ollama server is running if using local models. Contact us if the issue persists.
Email: support@kmtcomputing.com
Company: KMTComputing Ltd
Response Time: Usually within 24-48 hours